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What technical support is available?

We have technical support team in Asia and Australia and we are ready to help you. Timelapse SEA can be configured to alert you by email and/or SMS when your camera behaves irregularly or reaches a threshold (e.g. your storage space is almost full, or the voltage to your unit has dropped unexpectedly). You can use these alerts to troubleshoot…

What is the ongoing cost of running a unit?

Each Timelapse X Pro system needs a Cloud Services subscription to operate. For information about plans and pricing, please contact us. You will also need a mobile data plan for the Timelapse X Pro camera to connect to the internet to upload photos and status updates. We offer optional extras which may incur additional costs: